Privacy Policy
Release Date: May 13, 2022; Effective Date: May 13, 2022; Update Date: December 19, 2022
This guide will explain how Suzhou Siling Network Technology Co., Ltd. (SILING NETWORK TECHNOLOGY INFORMATION LIMITED, hereinafter referred to as "SILING NETWORK TECHNOLOGY") will collect, use, and store your personal information. We will use this privacy policy to explain the details, including the following:
• This privacy policy takes effect when you agree to use our company's products or APPs, and applies to all products or APPs under our company, including but not limited to: "Subtitle Factory", "Subtitle Factory promovie", "Subtitle Factory Teleprompter", "Quick Connect Accelerator", "Quick Connect Accelerator SL", "SL Quick Connect Accelerator".
• We will describe the types of personal information we collect and their corresponding purposes, so that you understand how we collect specific types of personal information for specific functions, the reasons for use, and collection methods.
• When using certain features, we will collect your personal information after obtaining your consent. Unless relevant laws and regulations require you to provide such information, refusing to provide such information will only result in your inability to use specific features related to such information, but will not affect your normal use of other SILING NETWORK TECHNOLOGY features.
• Currently, SILING NETWORK TECHNOLOGY will not actively share or transfer your personal information to any third party. If we share or transfer your personal information in other circumstances, we will obtain your consent.
• Currently, SILING NETWORK TECHNOLOGY will not actively obtain your personal information from third parties. If we need to indirectly obtain your personal information from third parties for future business development, we will clarify the source, type, and scope of such personal information to you. For example, if specific development exceeds the scope you initially agreed to provide to third parties, we will obtain your prior explicit consent before processing your personal information, and we will strictly comply with relevant laws and regulations and require third parties to ensure the legality of information provision.
For detailed information about the above content, please refer to the relevant sections in the following index:
• About Face Data
• How We Use Information
• How We Share, Transfer, and Publicly Disclose Your Personal Information
• Information Storage and Security
• Your Rights
• Protection of Minors
• Amendments
• Contact Us
1. About Face Data
- 1.1 What face data does our application collect?
We analyze your photos and identify feature points (such as image style) for photo processing purposes. We do not collect face data. After the synthesis process is completed, for certain functional needs (such as synchronizing account-based historical processed images on any device), we will save your photos until you request us to delete them.
- 1.2 What is the purpose of collecting this information?
To provide the image processing effects contained in this application, this application needs to identify feature points (such as color style points). The complete process is:
(1) You transfer the image to our server;
(2) The server analyzes your photo and returns the image data processing results;
(3) The application automatically synthesizes the data processing results and materials into the final effect;
(4) This information is temporarily stored in Alibaba Cloud's encrypted storage. After the synthesis process is completed, for certain functional needs (such as synchronizing historical processed images of the account on any device), we will save your photos, or until you request us to delete them.
- 1.3 Will this data be shared with any third parties? Where will this information be stored?
This data will not be shared with any third parties. After the synthesis process ends, for certain functional needs, we will save your photos to meet functional purposes (such as synchronizing historical process images of accounts on any device), or until you request us to delete them.
2. How We Collect Information
In the process of using SILING NETWORK TECHNOLOGY, SILING NETWORK TECHNOLOGY will collect information you provide while using this service in the following ways to provide you with services, optimize our services, and protect your account security:
Please note: The "READ_PHONE_STATE" permission has been disabled in the APP, completely prohibiting the APP and third-party SDKs from reading device [IMEI] information.
- 2.1 Information you provide or upload when using our services
When you register/login, subscribe, provide feedback, or participate in online activities in SILING NETWORK TECHNOLOGY to store data, depending on the specific functions you use, we will collect your information, including your device's hardware information, photos, stored photos or videos, APPID, subscription information, payment information, and personal information required for activities. We will use this information to meet your requirements, provide you with relevant products or services, or achieve anti-fraud purposes.
- 2.2 Information we obtain when you use our services
- 2.2.1 You can use or store different types of data when using SILING NETWORK TECHNOLOGY products. To help you better use our products or services, we will collect and use your relevant information.
- 2.2.2 The data we collect depends on your interaction environment with SILING NETWORK TECHNOLOGY, the choices you make, including your privacy settings and the products and features you use. The data we collect may include the following: unique device identifiers (Android ID/OAID, etc.), IP address, platform, timestamp, application identifier, application version, application distribution channel, iOS ad identifier (IDFA), Android ad master identifier, terminal manufacturer, terminal device operating system version, session start/stop time, language location, time zone and network status (Wi-Fi, etc.), hard disk, CPU, battery usage, running process information, etc.
- 2.2.3 Some third-party SDKs integrated into our products (such as Alibaba Cloud Mobile User Feedback SDK, UMeng+ SDK, Tencent Bugly SDK) will collect device hardware information in the background, such as device Mac address, etc., so that we can understand your device hardware information to quickly locate and handle problems you encounter during use or improve our products.
3. How We Use Information
According to applicable laws and regulations or agreements reached with users, we may use the collected information in the following ways. If we use your information for purposes beyond the following purposes, we will explain again and request consent.
- 3.1 To provide our services
We use your personal information to provide and support the service. As part of providing the service, we may send you service announcements, technical notices, updates, security alerts, and support-related messages through the service, SMS, or email. We may also communicate with you to respond to your support requests, questions, or feedback.
- 3.2 Product Development and Optimization
We use the collected information to improve services and develop new features and services. When our system experiences failures, we will record and analyze information generated during system crashes to further optimize our services.
- 3.3 Ensuring Security
We will use your information for identity authentication, security prevention, anti-fraud monitoring, storage and backup, customer security services, and other applications.
- 3.4 Using Third-party SDKs
The following lists the complete set of third-party SDKs integrated into our company's APPs. Our APPs will follow the principle of minimizing information collection, strictly control third-party SDK initialization and information collection, and initialize third-party SDKs when necessary after you explicitly "agree" to this privacy policy document. The "READ_PHONE_STATE" permission has been disabled in the APP, completely prohibiting the APP and third-party SDKs from reading device [IMEI] information.
- 3.4.1 Our products integrate UMeng+ SDK (com.umeng/com.efs.sdk). UMeng+ SDK needs to collect desensitized device information (Android ID/IDFA/OpenUDID/GUID/IP address/IMSI information, etc.), obtain running process information to provide statistical analysis services, and calibrate report data accuracy through geolocation, providing basic anti-cheating capabilities. View complete Privacy Policy.
- 3.4.2 Our products integrate Alibaba SDK (including but not limited to Mobile Feedback SDK, Number Authentication Service SDK, Basic Tools Package SDK (com.nirvana.tools, com.ta.utdid2, etc.)). When you use the mobile feedback feature, it will request storage/camera permissions to send images during feedback communication; when you use the local number login feature, it will collect the user's local phone number to provide one-click login with the local number in the APP; this SDK will obtain running process information. For more information, please view the complete Privacy Policy.
- 3.4.3 Our Android products integrate Alipay SDK. When there are membership services/paid features or services in the APP, when you choose to use Alipay for purchase, the APP will call the "Alipay APP Payment SDK" for payment. This SDK will collect common device information [Android ID, IMSI, MAC address, hardware serial number, IP address, device properties, system properties, etc.] and network information during payment initiation for security risk control during your account login and payment process. For more information, please view the complete Privacy Policy.
- 3.4.4 When our products integrate Pangolin Advertising SDK/ByteDance Engine SDK, they need to collect device hardware information (including hardware serial number, device Mac address, desensitized unique device identifier, etc.), obtain running process information, read software installation lists on phones with system versions lower than Android 11, and may request device storage, location, recording, and installation package permissions during use. View complete Privacy Policy.
- 3.4.5 Our Android products integrate Huawei Mobile Services (HMS) SDK. When you choose "Huawei Account Login" for user login, it will read the user's Huawei account information through this SDK to allow users to use Huawei account authorized login in the APP. View complete Privacy Policy.
- 3.4.6 Our products integrate WeChat SDK/WeChat Payment SDK. When you choose "WeChat Login" for user login, it will read the user's WeChat account information through this SDK to allow users to use WeChat account authorized login in the APP; when you choose "WeChat Payment" for payment, it will invoke WeChat payment functionality through this SDK; when you use WeChat sharing functionality, it will invoke WeChat sharing functionality through this SDK to share content to WeChat Moments or WeChat friends. View complete WeChat Privacy Policy Tencent Financial Technology Privacy Policy.
- 3.4.7 Our products integrate QQ Connect (Tencent Social) SDK. When you choose "QQ Account Login" for user login, it will read the user's QQ account information through this SDK to allow users to use QQ account authorized login in the APP; when you use QQ sharing functionality, it will invoke QQ sharing functionality through this SDK to share content to QQ friends or QQ Zone; this SDK will obtain accelerometer information. View complete Privacy Policy.
- 3.4.8 Our products integrate Douyin SDK. When you use the "Share to Douyin" feature in the APP, it will call this SDK to share content to Douyin. This SDK will collect device information [device model, network identifiers, network access information, device sensor information, and other device performance-related information]. For more information, please view Douyin Privacy Policy.
- 3.4.9 Our products integrate Kuaishou SDK. When you use the "Share to Kuaishou" feature in the APP, it will call this SDK to share content to Kuaishou. This SDK will collect device information [device model, network identifiers, network access information, device sensor information, and other device performance-related information]. For more information, please view Kuaishou Privacy Policy.
- 3.4.10 Our Android products use 360 Jiagu Bao for application reinforcement. 360 Jiagu Bao will collect device basic information (Android ID, MD5 value of device identifier, OAID, network type, system running language environment, operating system version name, operating system version, model, system version, manufacturer, terminal motherboard name, brand, device memory size, phone screen resolution, running environment, etc.), and will use device storage permission during use, for piracy detection, operational data analysis, crash log analysis, and terminal environment detection services. View complete Privacy Policy.
- 3.4.11 Our products integrate Tencent Bugly SDK for collecting APP crash information and ANR information during runtime. This SDK will collect device information [phone brand, model, Android system version, system API level, manufacturer system version, CPU architecture type, whether the device is rooted, storage space information, network type, etc.] when the APP is running in the foreground/background, and obtain running process information. For more information, please view Bugly SDK Personal Information Protection Rules.
- 3.4.12 When our products integrate Youliangqi (Guangdiantong) Advertising SDK (including MMA China Advertising Monitoring Universal SDK), they need to collect device hardware information (including OAID, Android_ID, device manufacturer, device model, operating system version, screen resolution, screen orientation, screen DPI, IP address, etc.), obtain running process information, obtain accelerometer data, read software installation lists on phones with system versions lower than Android 11, and may request device storage, location, recording, and installation package permissions during use. View complete Youliangqi SDK Personal Information Protection Rules.
- 3.4.13 Our Android products use Tencent Mobile Push (TPNS) SDK for message push on mobile terminal devices (such as in Subtitle Factory APP, when background video/image processing tasks are completed, notify you through status bar message notifications). During use, it will collect device information (phone model, system type, system version, etc.) for tag-based push and real device identification, network information (network type) to support different types of push based on different network types, and account binding information (based on the push channel you choose) for push based on account information; to improve the success rate of push messages, TPNS service will use associated launch method to ensure successful reception of push messages. For more information, please view Privacy Policy.
- 3.5 Application Privacy Information Collection and Permission Request Explanation
- 3.5.1 Phone Number Collection: When you use mobile phone registration/login features; when you contact us to provide feedback and leave your phone number as contact information.
- 3.5.2 Camera Permission: When you take photos to set/modify avatar; when you contact us and take photos to send image feedback; when you use related features if the application provides image/video editing.
- 3.5.3 Read External Storage (Read Photos/Videos from Gallery): When you take photos to set/modify avatar; when you contact us and take photos to send image feedback; when you use related features if the application provides image/video editing; when the application uses and stores desensitized unique device ID.
- 3.5.4 Write External Storage (Save Photos/Videos to Gallery): When you generate albums/videos in the application and choose to save to local gallery.
- 3.5.5 Location Permission: When the application includes location-based services (such as maps, weather, location sharing, etc.) and you use related features; when the application integrates UMeng+ SDK statistics service; when the application integrates advertising SDK to display ads.
- 3.5.6 Read/Write Calendar: When the application includes reminder services and you use related features.
- 3.5.7 Read Device Identifier: When the application uses UMeng+ SDK statistics service; when the application integrates advertising SDK to display ads; when the platform performs device verification and provides anti-cheating capabilities.
- 3.5.8 Recording (Microphone): When the application includes voice translation, voice search, voice-to-text features and you use related features.
- 3.5.9 Request Installation Package: When the application includes application upgrade features and you use this feature; when the application integrates advertising SDK to display ads.
- 3.5.10 Display System Floating Window: When the application contains teleprompter functionality and you choose floating window display when using this feature.
- 3.5.11 System Clipboard: When you copy information (such as text information, webpage links, email addresses, etc.) in the APP or use system sharing, the information will be written to the system clipboard, which may be read by other APPs.
- 3.5.12 Accelerometer: When the application provides QQ sharing/login; when the application displays Youliangqi (Guangdiantong) ads.
4. How We Publicly Disclose Your Personal Information
- 4.1 Personal Information
We will not share your personal information with any company, organization, or individual outside of SILING NETWORK TECHNOLOGY, except:
(1) With your explicit consent, we may share your personal information: After giving you explicit consent, we will share your personal information with other parties.
(2) We may share your personal information outside according to relevant laws and regulations or government mandatory requirements.
(3) Sharing with our affiliates: We may share your personal information with our affiliates. We only share necessary personal information and are bound by the purposes stated in this privacy policy. If affiliates want to change the purpose of processing personal information, they will request your consent again.
(4) We may share your personal information with authorized partners: For purposes stated in this policy, some of our services will be provided by authorized partners. We may share your personal information with our partners to provide better customer service and user experience. For example, companies we hire to provide data analysis services may need to collect and access personal data to provide these functions. In such cases, these companies must comply with our data privacy and security requirements.
(5) When we integrate third-party SDKs to implement certain features in the APP (such as login, sharing, payment, etc.), third-party SDKs will collect necessary information due to functional requirements or risk control needs, and this information may be sent to third-party SDK official servers for storage. We will try to limit third-party SDK information collection within technical possibilities to satisfy the principle of minimal information collection.
- 4.2 Transfer
We will not transfer your personal information to any company, organization, or individual, except:
(1) With your explicit consent to transfer: After obtaining your explicit consent, we may transfer your personal information to other parties.
(2) In the event of merger, acquisition, or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this policy; otherwise, we will require the company or organization to seek authorization from you again.
- 4.3 Public Disclosure
We only publicly disclose your personal information in the following circumstances:
(1) With your explicit consent.
(2) When we need to make disclosure based on legal requirements: We may publicly disclose your personal information based on laws, legal procedures, litigation, or mandatory requirements from government departments.
5. Information Storage and Security
- 5.1 Information Storage Location
We will operate in accordance with laws and regulations and store collected personal information within mainland China.
- 5.2 Information Storage Time
Generally, we will retain your personal information to fulfill any applicable purposes described in this privacy policy or to comply with applicable laws and regulations. If we discontinue products or services, we will notify you through push notifications, announcements, etc., and delete your personal information within a reasonable time period.
- 5.3 Information Security
We use various industry-standard technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, security risks are inherent in all information technology. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If you believe the security of the service or your personal information has been compromised, please contact us immediately.
In the event of information leakage or other information security incidents, we will activate emergency plans to prevent the spread of security incidents and notify you through push notifications and announcements.
6. Your Rights
According to relevant Chinese laws, regulations, standards, and practices in other countries and regions, we ensure you exercise the following rights regarding your personal information:
- 6.2 Account Deletion
When the product has an account system, you can delete your account through the "Delete Account" function in the product, which will delete your usage data in the relevant product (including but not limited to account information, membership status, usage records). Please operate with caution.
When you are in a "logged in" state, you can usually click on "avatar/nickname" in the "Settings/My" page, and click the "Delete Account" button on the "Edit Profile" page to delete the current account.
- 6.3 Delete Your Files and Other Data in SILING NETWORK TECHNOLOGY
You can contact us to delete all your files and data in SILING NETWORK TECHNOLOGY.
Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all your requests. We strive to respond to your requests within a reasonable time.
7. Protection of Minors
We take the protection of minors' personal information very seriously. If you are a minor under 18 years of age, according to relevant laws and regulations, you should obtain written consent from your parents or legal guardians before using SILING NETWORK TECHNOLOGY services.
If we discover that we have collected personal information from minors without prior verification of parental consent, we will delete the relevant data as soon as possible.
8. Amendments
We may modify this privacy policy at appropriate times. If we modify the terms of this privacy policy, we will display the modified privacy policy to you through push notifications and/or pop-up windows when you log in or update the application version. Please note that we will only collect, use, and store your personal information according to the updated privacy policy after you click the consent button in the pop-up window.
9. Contact Us
If you have any questions, please contact us, and we will process them within 10 working days.
Information Protection Officer Contact Information:
Email: suzhousiling@outlook.com
Company Name: Suzhou Siling Network Technology Co., Ltd.
Mailing Address: Third Floor, Incubation Center, Alpha Digital Technology Industrial Park, High-tech Zone, Suzhou City, Anhui Province
Postal Code: 234000